Cancellation Policy

New Cancellation Policy in effect beginning January 1, 2008.

** Beginning on January 1, 2008, in order to  reserve a session for 4 hours or more, 12th Note Productions is requesting a deposit of 25% of the session fee.  The deposit will be refundable if you cancel by a notice greater than 48 hours.  If you do not cancel prior to 48 hours to your session and do not make your session, then you will lose your deposit. If you are on a project rate you will lose 25% of the hours you had scheduled for that session.  For all sessions under 4 hours the exsisting 24 hour notice policy will still be in effect.  

The artist(s) may cancel a scheduled recording session but must inform 12th Note Productions at least 24 hours prior to the scheduled time. Failure to do so will result in 50% of the fees for the cancelled session. If you are on a project rate you will lose 50% of the hours you had scheduled for that session.

If an artist on the project fee has to cancel their project after initiation the artist will be responsible for all costs incurred by 12th Note Productions. Such jobs canceled after any production has begun are also subject to a minimum $50 charge. After such cancellation, the customer's materials and any completed product may be delivered to the customer only after all sums owed to 12th Note Productions have been paid in full.

If an artist is late to any recording session without notifying 12th Note Productions in advance, they will be charged 50% for the time missed.